Legal ยท Privacy ๐Ÿ”’ Your data, your control
Privacy Policy

How we handle your data

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PLAIN LANGUAGE, NO FINE-PRINT TRICKS
Effective: 25 Jul 2026 Applies to: TTE Mitra App
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Data collected Local storage Cloud sync How it's used Sharing Security Delete data Contact
The details
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Information we collect
  • Profile details โ€” name, email, phone (optional), working area, working station, designation, and PF number.
  • Returns & MR data โ€” daily return entries, ticket amounts, MR particulars, and summary figures.
  • Generated documents โ€” Returns, Summary, MR, and Cover Letter PDFs.
  • Device info โ€” app version, device type, crash logs, for stability only.
  • Account identifier โ€” links your cloud backups to your account securely.
Why we need this

Your name, working station, designation, and PF number auto-fill your Returns PDFs and Cover Letters accurately โ€” no retyping every time.

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Local-first storage

Everything you enter is stored on your device first. Add Returns, generate PDFs, and use the app fully offline โ€” zero signal, moving train, doesn't matter. Nothing needs the internet to work.

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Cloud sync & backup

TTE Mitra currently backs up your data to the cloud automatically in the background, protecting your work from device loss or switching phones. This isn't a toggle yet โ€” we plan to make it user-configurable in a future update.

What this means

Sync runs quietly, no manual steps. Only profile and Returns/MR data syncs โ€” never contacts, photos, or unrelated files. All data is encrypted in transit over HTTPS. Never shared or sold to any third party.

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How we use your data
  • Auto-calculating Summary and MR particulars from your entries.
  • Generating your Returns, Summary, MR, and Cover Letter PDFs.
  • Restoring your records securely if you reinstall or switch devices.
  • Diagnosing crashes and improving app stability.

Never used for advertising, profiling, or anything beyond running the app.

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Sharing & third parties
No ad networks No data selling No third-party trackers

Your profile details, Returns, and MR data โ€” including name, phone, working station, designation, and PF number โ€” are never shared for marketing or analytics. Only shared with infrastructure providers strictly necessary for cloud backup, bound by contract to that purpose only.

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Security

Local data stays within your device's own app sandbox, protected by your phone's built-in security. All data โ€” including your profile details, Returns, and MR entries โ€” is transmitted to our servers over HTTPS, so everything is encrypted in transit. We follow standard industry practices to keep backups safe โ€” we also recommend keeping your device lock enabled for extra protection.

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Your control & deletion

It's your data โ€” you decide what happens to it.

In-App Deletion

Go to Profile โ†’ Account Settings โ†’ Request Delete Your Data. Select a reason, verify with an OTP sent to your registered contact, and all your data โ€” profile, Returns, MR, PDFs, cloud backups โ€” is permanently deleted in real time. This cannot be reversed.

Web Deletion

You can also request data deletion via our Account Deletion Page. Input your full name and email address, select a reason, and submit. You will be prompted to verify with an OTP. Once verified and you click delete, your data will be deleted in real time, and you'll receive a confirmation on the screen.

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Children's privacy

TTE Mitra is a professional tool for Railway Ticketing Staff, not directed at children. We don't knowingly collect data from anyone under 18.

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Changes to this policy

If this policy changes, we'll update the effective date above and, for significant changes, notify you in-app before they take effect.

Questions about your data?

We usually respond within 1โ€“3 business days.

EMAIL SUPPORT
mdevkrb@gmail.com